Multi-tasking Staff
Non-gazetted Central Government support staff, recruited through the SSC MTS exam, posted in ministries, departments and offices.
Overview
Multi-tasking Staff are non-gazetted, non-ministerial Central Government employees who are posted in various ministries, departments and offices. The national-level SSC MTS exam is conducted to recruit candidates for the following posts – havaldar, safaiwala, daftary, junior gestetner operator, peon, jamadar, chowkidar, mali.
Where they work
- Government offices across departments
Work environment
You will be running errands for senior officers and hence must be prompt. You will not handle a team. Local travel is a part of the job profile. You are likely to work 5 to 6 days a week and 8 to 9 hours every day.
Opportunities for differently abled exist in this field.
Skills and interests
This career might suit you if…
- You like to file or type
- You would like to work in an office
- You are good at keeping records of your work
Eligibility and education roadmap
Durations are as printed on the source card for each level; please check the duration of the course during enrolment. None of these courses replaces the SSC MTS recruitment exam.
- 1Certificate — Eligibility: No formal education required. Duration: 3 to 6 months. Examples: Certificate in Office Administration, Certificate in Customer Service and Hospitality.
- 2Diploma — Eligibility: High school diploma or equivalent. Duration: 1 to 2 years. Examples: Diploma in Office Management, Diploma in Business Administration.
- 3Undergraduate — Eligibility: High school diploma or equivalent. Duration: 3 to 4 years. Examples: Bachelor's in Business Administration, Bachelor's in Office Management.
- 4Postgraduate — Eligibility: Bachelor's degree in a related field. Duration: 1 to 2 years. Examples: Master's in Business Administration, Master's in Office and Administrative Management.
- 5Doctoral — Eligibility: Master's degree in a related field. Duration: 3 to 5 years. Examples: PhD in Business Administration, PhD in Office Management.
- 6Short-Term Courses — Office Administration Skills Training, Customer Service Excellence, Time Management for Office Professionals.
- 7SSC-MTS — Qualify the SSC-MTS exam.
Forms, exams and applications
Recruitment is through the Staff Selection Commission's Multi-Tasking Staff examination. The minimum educational qualification, age limits, relaxations, exam pattern and dates are set in each year's notification — check the official Staff Selection Commission notification.
Exam names above are as printed in the source card. Application windows, eligibility and syllabi change — always check the official notification for current dates.
Where to apply
The card prints one unlabelled institute list without naming a course; all four are public institutions. Check the SSC notification for the educational qualification the recruitment exam actually requires.
Government institutes
- University of Delhi, New Delhi
- Jamia Millia Islamia, New Delhi
- University of Mumbai, Mumbai, Maharashtra
- Tata Institute of Social Sciences, Mumbai, Maharashtra
These institute lists are indicative examples from the source card, not a ranked or complete directory. Always verify accreditation on the institute's official website.
Career outcomes
Growth path
- 1Multitasking Staff
- 2Lower Division Clerk
- 3Assistant Upper Division Clerk
- 4Division Clerk
- 5Section Officer
Expected income
₹18,000 – ₹56,900 per month
The figures are indicative and subject to change. The card takes this range from a Ministry of Labour and Employment recruitment advertisement; check the current official notification for pay and allowances.
SourceRelated careers to explore
Gramin Dak Sevak
Assists the postmaster with stamps, stationery, mail transfers and Railway Mail Services.
Office Administrator
Oversees an organisation's office — supervising staff, running procedures and payroll, and managing correspondence and filing.
Student action plan
What you can do this month
- Read this whole roadmap and note any subjects, exams or institutes you don't recognise yet.
- Talk to a teacher or school counsellor about how your current subjects connect to Any Stream.
- Look for a school club, competition or online course related to public service.
- Shortlist 2–3 institutes from the list above and check their official website for current admission details.
- Save this career and compare it with 1–2 others you're considering.
Example from the field
Gurbinder Singh — Works as a Multi-Tasking Staff at the Sector 17 Post Office in Chandigarh. He did his schooling at Shivalik Public School, Mohali.
SourceThis profile is shared for training/educational purposes only, as printed in the source card.
Sources and update notice
- Career card source: Exploring Career Paths with Career Cards, Volume 2, printed page 729 (NCERT / UNICEF India / PSSCIVE Bhopal, First Edition, April 2025).
- Income source: https://labour.gov.in/sites/default/files/north_east_regions_detailed_advertisement_udc_and_mts_0.pdf
- Last reviewed on this site: 2026-08-21
The card's educational pathway lists general office-administration courses from certificate to doctorate; these are not eligibility requirements for the SSC MTS recruitment exam, which sets its own educational qualification and age limits in each notification. The growth path is printed as 'Multitasking Staff Officers → Lower Division Clerk → Assistant Upper Division Clerk → Division Clerk → Section Officer', which appears garbled; promotion ladders depend on the recruitment rules of each ministry or department.
Eligibility, fees, exam patterns and admissions change often. Always verify current details on official institute, exam-body or government websites before making decisions.