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Management

Knowledge Process Outsourcing Executive

Handles outsourced, knowledge-intensive work requiring specialized expertise.

After Class 12GraduationPostgraduateDegreePrivate Sector

Overview

Knowledge Process Outsourcing (KPO) is the process of outsourcing knowledge-intensive activities. The person who is usually given the responsibility for the work is called a KPO executive and he or she usually has advanced degrees and expertise in a specialized area.

Where they work

  • Investment Banks
  • Brokerage Houses
  • Financial Institutions

Work environment

It is a desk job. At the entry level you will not handle any team. Local travel is not a part of job profile. You are likely to have regular work hours. You are likely to work 5 to 6 days a week, 9 to 10 hours every day.

Opportunities for work exist for differently abled in this field.

Skills and interests

This career might suit you if…

  • You can comfortably talk with all kinds of people.
  • You are a good listener.
  • You like to have clear instructions to follow.

Eligibility and education roadmap

Please check the duration of the course during enrolment.

Route 1

  1. 1Complete 10+2 in Commerce or Science stream (Physics, Chemistry, Mathematics)
  2. 2Complete a Bachelor's degree (B.Com/BSc/BBM/ BBA) in Marketing/Finance/Accounting etc

Alternative route 2

  1. 1Complete a Bachelor's degree followed by a Master's degree (MCom/MBA/MSc/MBM) in the same or related field

Forms, exams and applications

Not applicable / varies by institution — check directly with your chosen institute.

Exam names above are as printed in the source card. Application windows, eligibility and syllabi change — always check the official notification for current dates.

Where to apply

The courses are offered by the Department of Management.

Government institutes

  • Jamia Millia Islamia, New Delhi
  • Maharaja Sayajirao University of Baroda, Vadodara, Gujarat
  • Shaheed Sukhdev College of Business Studies, New Delhi
  • Indian Maritime University, Kochi Campus, Kochi, Kerala
  • Gujarat University, Ahmedabad, Gujarat
  • Doon University, Dehradun, Uttarakhand
  • University of Delhi, New Delhi
  • Ravenshaw University, Cuttack, Odisha

Private institutes

Please check if the institute is affiliated and accredited before applying.

  • School of Business, University of Petroleum and Energy Studies, Dehradun, Uttarakhand
  • School of Management Dr DY Patil University, Pune, Maharashtra
  • IBS Business School, Hyderabad, Telangana
  • VIT Business School, Chennai, Tamil Nadu
  • Jamia Hamdard, New Delhi
  • AIMS Institutes, Bengaluru, Karnataka
  • Techno India University, Kolkata, West Bengal
Check official institute rankings (NIRF)

These institute lists are indicative examples from the source card, not a ranked or complete directory. Always verify accreditation on the institute's official website.

Career outcomes

Growth path

  • 1KPO Executive / Associate → Senior KPO Executive / Senior Associate → KPO Manager / Team Leader → Senior KPO Manager / Assistant Manager

Expected income

₹23,958 – ₹1,40,000 per month

Figures are indicative and subject to change.

Source

Related careers to explore

Company Secretary

Business and Finance

In-house legal expert and compliance officer guiding company governance.

After Class 12CertificateDegree
View roadmap

Student action plan

What you can do this month

  • Read this whole roadmap and note any subjects, exams or institutes you don't recognise yet.
  • Talk to a teacher or school counsellor about how your current subjects connect to Commerce, Science.
  • Look for a school club, competition or online course related to analysing.
  • Shortlist 2–3 institutes from the list above and check their official website for current admission details.
  • Save this career and compare it with 1–2 others you're considering.

Example from the field

Vijay BhiseCurrently works as a team leader at Shriram Transport Finance Company Limited, Mumbai. Previously worked as a KPO officer at Atos Syntel. Holds an MBA in Financial Management from Vidya Pratishthan's Institute of Information Technology, Maharashtra, and a Bachelor's in Commerce from Tuljaram Chaturchand College, Pune.

Source

This profile is shared for training/educational purposes only, as printed in the source card.

Sources and update notice

  • Career card source: Exploring Career Paths with Career Cards, Volume 2, printed page 679 (NCERT / UNICEF India / PSSCIVE Bhopal, First Edition, April 2025).
  • Income source: https://in.talent.com/salary?job=international+kpo
  • Last reviewed on this site: 2026-08-21

Eligibility, fees, exam patterns and admissions change often. Always verify current details on official institute, exam-body or government websites before making decisions.